In 2019, I moved to Japan in search of what made product design so delightful there.

Ever since I fell in love with design, my favorite part has been looking at the world through a different lens. I learned many things during my time in Japan like— not to talk on the bus, to stand to the side of an escalator, and that the rice bowl should go on the left. And most of these things come from “omotenashi”— service and hospitality from the bottom of your heart. Students learn in school from a young age that they should anticipate a person’s needs and cater to them. Why does the rice bowl go on the left? It’s easier for folks to pick up their rice bowl with their non-dominant hand and eat with their chopsticks in their dominant hand.

As a Product Designer, I use the same principle of omotenashi to craft tangible and end-to-end human-centered design experiences that impact a diverse set of users and serve their underlying needs. My background includes both enterprise and consumer, where I've leveraged and blended my strengths in product-level thinking, interaction design, and visual design to help drive maximum impact for users and businesses.